Microsoft 365 Support
Keep your productivity engine running—securely, smoothly, and with expert care.
Microsoft 365 is a powerhouse for modern work, but its full potential only unlocks with the right support. VITS helps your organisation configure, govern, and optimise Microsoft 365 so it remains secure, efficient, and fully aligned with your business needs.
What Does VITS Bring to Microsoft 365 Support?
Feature
Capability Delivered
Full Lifecycle Management
From migration through to ongoing updates, support, and adoption.
Security & Compliance Expertise
Tailored implementations of Conditional Access, Defender for O365, DLP, and audit configuration.
Governance & Licensing Efficiency
Ongoing optimisation of licenses and permissions, aligned to evolving business needs.
User Training & Adoption Support
Guided onboarding, proactive helpdesk integration, and user confidence-building.
AI‑powered Productivity Tools
Seamlessly integrate Copilot and drive measurable time savings and creativity.
Enhanced Collaboration
Microsoft Teams simplifies and streamlines communication and collaboration for remote and hybrid workers.
File Sharing
OneDrive and SharePoint provide secure, cloud-based storage and seamless file sharing, making it easy for teams to access, collaborate on, and manage documents from anywhere.
Office Suite
featuring Word, Excel, PowerPoint, and more, offers powerful, user-friendly tools that enhance productivity, support collaboration, and meet the diverse needs of modern workplaces.
VITS Support Workflow for Microsoft 365
We map your existing environment, identify gaps, and define support goals, whether you’re starting fresh or upgrading legacy systems.
Configure Microsoft 365 to protect your data, enforce policy, and deliver value right from day one.
Deliver training, support workflows, and performance benchmarks across your team.
Upskilling Guide your team to adopt Microsoft 365 Copilot and other AI-led tools for efficiency gains.
Proactive monitoring, license control, and roadmap planning ensure your environment evolves with your business.
Why VITS Delivers Better Microsoft 365 Support
We don’t just resolve tickets. VITS transforms your Microsoft 365 deployment into:
- Resilient, Scalable, and Governed Productivity
- Compliance-ready and Secure
- AI-enhanced with real ROI benefits
- In government trials, Microsoft 365 Copilot shaved 37 minutes off the average workday for entry-level users.
Ready for Microsoft 365 that works harder for you?
Get in touch with VITS today to explore how our expert support can keep your tools efficient, your teams productive, and your data safe.
Microsoft 365 Support FAQs
Microsoft 365 support covers assistance with setup, configuration, troubleshooting, and ongoing management of apps such as Outlook, Teams, OneDrive, SharePoint, and Word/Excel. It ensures your team can use the full suite effectively and without disruption.
Expert support helps you resolve issues quickly, improve productivity, and make the most of Microsoft 365’s collaboration tools. It also reduces downtime, ensures data is backed up properly, and supports secure remote working.
Depending on your support package, extended or 24/7 coverage can be provided to ensure your business always has access to help when it needs it most. This is especially useful for businesses with remote teams or international operations.
You can contact us by email or telephone, and our support team will respond promptly. We aim to resolve most issues remotely, but can also provide on-site assistance if needed.