VoIP (Voice over Internet Protocol)

Modern voice communications flexible, scalable, and packed with business intelligence.

VoIP converts voice into data and transmits calls over the internet instead of traditional landlines. It empowers teams with advanced features, cost savings, and effortless scalability, making it the modern choice for business communication.

What Makes VoIP the Smart Choice for Businesses

Affordable & Efficient Deployment

VoIP replaces the need for heavy hardware and circuit-based phone systems with an internet-based service, significantly lowering setup and maintenance costs.

Flexibility & Mobility

Employees can make and receive calls from anywhere via softphone apps or VoIP-enabled devices. Your number travels with you—perfect for mobile and remote-first teams.

Cost-Effective Global Reach

VoIP typically charges the same rate for local and international calls, dramatically reducing communication expenses.

Feature-Rich, Unified Communications

From auto-attendants and voicemail-to-email to integration with CRM and conferencing tools, VoIP supports modern workflows and collaboration.

High-Quality, HD Voice Capabilities

With wideband codecs like G.722, VoIP supports crystal-clear, high-definition audio that enhances user experience.

VoIP vs. Traditional Phone Systems (PSTN)

Infrastructure

PSTN – Rigid, hardware-dependent

VoIP – Internet-based, lightweight setup

Cost

PSTN – High setup and calling costs

VoIP – Lower total cost, especially for internationals

Portability

PSTN – Fixed to location

VoIP – Fully mobile via apps and softphones

Scalability

PSTN – Limited, slow to scale

VoIP – Rapid growth and user scaling

Features

PSTN – Basic calling only

VoIP – Unified communications, app integrations

VITS VoIP Deployment Roadmap

Identify your communication pain points and priorities to shape your VoIP setup.

Roll out the system connect extensions, softphones, devices, and CRMs as needed.

Use analytics and user feedback to refine quality of service and call flows.

Add users, locations, or features effortlessly as your business evolves.

Why VITS Elevates Your VoIP Experience

Tailored Solution Design

We assess your bandwidth, locations, and usage to choose the ideal VoIP deployment, cloud-based or hosted, fully aligned with your workflows.

Unified Communications Integration

Our setups extend beyond voice, integrating with video conferencing, team messaging, and collaboration platforms.

Compliance & Reliability by Design

High availability SLAs, secure media encryption, and optional call recording or audit trails ensure your phone system is robust and compliant.

Smooth Migration & Expert Support

We handle number porting, legacy PBX migration, device rollout, and user training, all with minimal interruption.

Voice That Works Smarter

VoIP is more than a modern phone line it’s a connected, collaborative, business-ready communications engine. With VITS, you get technology that listens, adapts, and grows with your aspirations.

Contact VITS today to modernise your voice infrastructure and move to a resilient, scalable, and strategic communication platform.

Get in touch

VoIP FAQs

Switching to VoIP allows businesses to make voice calls over the internet, reducing costs, improving flexibility, and enabling remote or multi-location teams to stay connected seamlessly.

VoIP reduces phone costs, enables remote working, supports multiple devices, and offers advanced features like call forwarding, voicemail-to-email, and video conferencing, improving overall communication efficiency.

Absolutely. SMEs benefit from VoIP because it delivers enterprise-level communication features without the expense or complexity of traditional phone systems. It is scalable as the business grows.

Yes. VoIP systems can integrate with CRM, email, and collaboration platforms, streamlining workflows, improving customer service, and enhancing productivity.